Knowledge Base:  

Tech Support

If you need help with something you purchased from us you have come to the right place. We have 4 options to get you the answer you need.

First:
Please quickly look over the Frequently Asked Questions below.

Second:
Search our knowledge base in the search box above. Or look below to choose a Knowledge base category.

Third:
If you have a question and it is not answered below or in the knowledge base, call us at 866-862-1184 x3 and ask for tech support or e-mail: support@pdi3d.com.

Fourth:
If we are not available use one of these alternative contacts.

If you have a support or warranty issue with a Roland product.
Call: 800-542-2307 x1
E-mail: rxexpress@rolanddga.com
Website: http://www.rolanddga.com/owners/support/


Choose a Category Below

Frequently Asked Questions
Tech Support
Jewelry Milling
Roland LPX 3D Scanners
Roland MDX-15/20
Roland MDX-40A
Roland MDX-540
Roland SRM-20
SRP Player Software

TOP 5 MOST HELPFUL ARTICLES:

09/19/2016
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09/20/2016

NEWEST/RECENTLY UPDATED ARTICLES:

09/22/2016   How do I install a driver for my machine if I do not have the CD or my CD or driver is out of date?
09/22/2016   SRP Player can not find the machine and will not start without a machine present what should I do?
09/20/2016   Why does the MDX-540 Z Axis spindle head lower once I shut off the machine?
09/19/2016   Why do I sometimes get the lines across my model wax and another materials?
09/19/2016   Where can I get software updates for my Roland Machine?